Do I have to install the exhaust hose by myself?
Yes, the hot air has to be vented outside through the exhaust hose. If you have any further questions of the installation, please ask for us help immediately, we will answer your questions within 24 hours.
If my portable air conditioner is not blowing cold air, what should I do for it?
Ensure the setting temps is lower than the room temps, and check whether the compressor works normally. However, if it didn't help you resolve your issues, please contact ZAFRO.
When use the portable ac, does it needes windows in the room?
Yes, our portable air conditioners are suitable for rooms with windows.
What is the window size suitable for ZAFRO portable air conditioner?
1.Applicable size for up and down sliding windows: 26 inches ≤ width ≤ 50 inches, no height requirements. 2.Applicable size for left and right sliding windows: 26 inches≤height≤50 inches, no width required.
How often to empty the water tank?
It is recommended to empty it once a day if you use it frequently, and if you find it troublesome to empty the tank frequently, you can connect the drain pipe.
Home&Kitchen
ZAFRO making a better home life
ZAFRO was founded in 2012 and specializes in the production of portable air conditioners, ice makers, fireplaces and so on, a reliable brand you can trust.
With more than 30 years of manufacturing experience and more than 500 laboratories, ZAFRO is the appliance brand that American customers can ultimately trust.
How did we get our start?
ZAFRO started out as a professional manufacturer of home ice makers and portable air conditioners, then generally extended its product line to more home appliances such as dehumidifiers and fireplaces.
Why do we love what we do?
Just like our slogan " cooling more, saving more, enjoying more". In the future, ZAFRO will continue to bring customers not only high-quality appliances but also high-quality life.
What can we do for our customers?
Please ask for us help immediately if you have any questions, we will do our best to help you resolve the issues in 24hrs.
Portable Air Conditioners
Portable Air Conditioners
Portable Air Conditioners
Countertop Ice Makers
Nugget ice makers
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