FREQUENTLY ASKED QUESTIONS
Order Processing Time: Please note the order processing time. You should receive item on or before the estimated date of arrival as shown in your account. We process orders according to ebay schedule. Most of the time, we ship orders earlier than ebay schedule. However, sometimes, USPS does delay mail. If that happens, please be patient. When FREE shipping is offered, we ship via First Class Mail. First class mail is never guaranteed by ebay, USPS, or us to reach you on a particular date. That is why is is called ESTIMATED date of arrival. However, 99%+ of orders reach customers on or before ebay schedule. If you need to get the item fast, please contact us before placing order to find out if we can ship your order faster or via priority mail. (You have to pay extra for priority mail).
Why My Order is Not Shipped Yet? 1, 2 , 3 or even 4 Days have passed.
Gift Item or Drop Shipping:
Customer Service Response Time:
Smiley Face Guarantee:
Doqaan.com searches products and selects them after extensive research and customer feedback. We strive to find the best products from all around the world and bring them to your doorsteps. We back all products by a risk-free-30-days guarantee.
If you are not happy with your purchase, please contact us with your order number and explain the problem. We will do our best to make it right for you.
There is absolutely ZERO risk buying from Doqaan.com Official Store.
1. FREE Shipping - No order minimum. No Surprises.
2. Safe and secure payment processing via Paypal or use your credit cards.
3. Money Back Guarantee, if you do not receive the item.
4. Fast, courteous and USA based customer service.
5. Support via TXT message (USA Only EST 10am-6pm).
6. Tracking information provided for every order.
7. Our website uses SSL Certificate for 100% security.
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